Need to reach our Support team directly? Here's the fastest way to get in touch, plus a couple of tips to help us solve your issue quickly. 🙌
*The images in this article are an illustrative example only and do not intend to exactly match in-game visuals.
Tap the ➕ to expand the section. ⬇️
💬 Getting to Our Support Team
The fastest way to reach us is through the Support button inside Coin Master Board Adventure. It automatically shares your game and account info with us, so we can jump straight into helping instead of asking you for details we already have.
- Open Coin Master Board Adventure and tap the Menu icon
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- Tap the Settings icon ⚙️.
- Tap Support. This opens our Help Center in your browser.
- Scroll to the bottom of any article and tap Send us a message.
🐷 Piggy Pointer: Don't have access to the game? You can still open the Help Center from any web browser and send us a message from there.
📝 Tips for Sending Us a Message
A few things that help us solve your issue faster:
- Be as detailed and accurate as you can.
- If you're reporting an issue, include the date it started, not today's date.
- For purchase issues, attach your receipt from your device's payment platform. Need help finding it? Here's how: Where are my purchased items.
Once you send it, our Support team will get back to you as soon as they can. 🚀
🔍 Want a Faster Answer?
Before reaching out, it's worth a quick search. Many answers, like refunds, event rules, and troubleshooting steps, are covered instantly with no wait.
Use the search bar to type your topic and pick from the matching articles.
Or browse by category from the Help Center home page.